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Protect yourself from fraud

Scam artists target people every day, in an attempt to steal money or personal information.
We’re here to help, so you don’t become a victim.

Scam artists target people every day, in an attempt to steal money or personal information. We’re here to help, so you don’t become a victim.

Make passwords difficult to guess & update them from time to time. Try not to use the same password for multiple accounts.

Never share your card number, PIN number or account password with anyone. We will never ask for this over the phone. Also, memorize your PIN. Make it easy for you to remember but hard for others to guess.

Log out after every session, especially if using a public or shared computer.

Never share your verification code with anyone. If you did not request the code, someone may be trying to access your account. Always keep verification codes private.

Be suspicious of emails or texts that you don’t expect that ask you to reset your account password or log in to your account.

Keep your software current. Keep your operating system, web browsers, & your applications up to date to protect against the latest threats. This is especially true for anti-virus & other security software. Most software can update automatically, so set up yours to do so.

Back up your files. Copy your files to an external hard drive or cloud storage. If your computer is attacked by malware, you'll still have access to your files. Ransomware encrypts not only your hard drives, but any attached backup drives as well. Backing up to a reliable cloud provider adds additional protection against ransomware.

Beware of links & attachments. Instead of clicking on a link in an email, type the URL of a trusted site directly into your browser. Don't open attachments in emails unless you know who sent it & what it is. Links & attachments may look legitimate but clicking on them could download malware or send you to a scam site.

Get well known software directly from the source. A common rule-of-thumb is to never download or install something that you specifically didn't go looking for.

Lock your card using the app if you aren't going to use your account for an extended period of time. You can lock & unlock your card with just a tap.

Fraud text alerts can be helpful. We monitor your account & will send a text if we ever notice something suspicious. Message & data charges may apply

If your card is ever lost or stolen, report it immediately by contacting us at (877) 937-4098. Customer Support is available to help you by phone 5am to 9pm PT, 7 days a week.​

We will only call you if you request a call back. Every call back will have an assigned case number. You can ask for that case number when you receive a call back. 

Don’t respond to debt requests over the phone. The federal government, the IRS, law enforcement agencies, debt collectors or utilities companies will NEVER ask you for your card number over the phone to make a payment. 

Never send money to people you don’t know. Fraudsters may attempt to impersonate others to trick you into sending money to fraudulent accounts. Only send money to people you trust. 

Don’t let scammers scare or bully you. They be extremely convincing & will play on your fears & sympathies to try to get you to cooperate.

Don’t make purchases with your card on websites you don’t trust or are unfamiliar. Any website with a secure connection will have "https" in the address field or the padlock icon visible.  

Don’t fall for offers that appear too good to be true. These are often sent by email, text or advertised in social media.

Cash back, up to $75 per year, is credited to card balance at end of reward year and is subject to successful activation and other eligibility requirements. Redeem rewards using our website or app. You will earn cash back of three percent (3%) on qualifying purchases made at Walmart.com and in the Walmart app using your card or your card number, two percent (2%) at Walmart fuel stations, and one percent (1%) on qualifying purchases at Walmart stores in the United States (less returns and credits) posted to your Card during each reward year. Grocery delivery and pickup purchases made on Walmart.com or the Walmart app earn 1%. For the purpose of cash back rewards, a "reward year" is twelve (12) monthly periods in which you have paid your monthly fee or had it waived. See Deposit Account Agreement for details.

Opt-in required. Account must have initial eligible direct deposits, must be in good standing and have an activated chip-enabled debit card to opt-in. Ongoing eligible direct deposits and other criteria apply to maintain eligibility for overdraft protection. Only debit card purchase transactions are eligible for overdraft protection and overdrafts are paid at our discretion. We reserve the right to not pay overdrafts. For example, we may not pay overdrafts if the account is not in good standing, or is not receiving ongoing eligible direct deposits, or has too many overdrafts. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Overdraft protection is only available on Demand Deposit Accounts that meet eligibility requirements. Log into and refer to your Account Agreement to check feature availability.

Monthly fee waived when you direct deposit $500+ in the previous monthly period. Otherwise, $5.94 a month.

Early direct deposit availability depends on payor type, timing, payment instructions, and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period. The name and Social Security number on file with your employer or benefits provider must match your Walmart MoneyCard account to prevent fraud restrictions on the account.

Limits apply. Your funds typically become available on your account within 10 minutes for your use.

Carrier message & data rates may apply.

Monthly fees will continue on locked cards. Previously authorized transactions and deposits/transfers to your account will function with a locked card.

Interest paid annually on each enrollment anniversary based on the average daily balance across all savings of the prior 365 days, up to a maximum average daily balance of $1,000 across all savings, if the primary account is in good standing and has a positive balance. 2.00% Annual Percentage Yield may change at any time before or after account is opened. Annual Percentage Yield is accurate as of January 2026. Fees on your primary account may reduce earnings on your savings account. See Deposit Account Agreement for terms and conditions.

Must be 18 or older to purchase a Walmart MoneyCard. Activation requires online access and identity verification (including SSN) to open an account. Mobile or email verification and mobile app are required to access all features

Walmart MoneyCards® are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

Walmart, the Walmart Spark Design, and Save Money. Live Better. are trademarks of Walmart, registered in the US Patent and Trademark Office and in other countries.

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