Dispute a transaction

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Dispute a transaction

Log in to your Walmart MoneyCard app.

Log in to your Walmart MoneyCard app & review your transaction history & details.

Tap Help.

Tap Help if you still do not recognize a transaction after reviewing the details. 

Tap Dispute a transaction.

Tap Dispute a transaction to learn about the ways you can dispute a transaction.

Must be 18 or older to purchase a Walmart MoneyCard. Activation requires online access and identity verification (including SSN) to open an account. Mobile or email verification and mobile app are required to access all features

Walmart MoneyCards® are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

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