How do I close my account?
To close your account, log in to the Walmart MoneyCard app & select Menu, Manage cards, & Close your account. Or log in to your account at Walmart MoneyCard.com & select Settings, Manage cards, & Close your account. If you still have money in your account, you have 3 options when closing your account online or through the app.
- Spend down your balance to $0 – Use your card to make purchases in stores & online or for ATM withdrawals.&;&;
- Pick up cash (if you balance is at least $22.50) – Use a barcode generated through the Walmart MoneyCard app or Walmart MoneyCard.com to pick up cash at Walmart. $2.50-$5.00 retail service fee applies & will be deducted from the balance on the account.
- Get a refund check- The check will be sent to your address on file within 14 days of closing your account. You won't have access to your funds after a check has been issued.&;
Your account will automatically close when your balance reaches $0.
Once you close your account, you can view your account statements & transactions history at Walmart MoneyCard.com or in the Walmart MoneyCard app.
Still need help closing your account? Contact Customer Support at (877) 937-4098 for additional assistance.
Related questions
-
Cash back rewards -
Link your card to preferred merchants with the app -
Notifications & alerts
Cash back, up to $75 per year, is credited to card balance at end of reward year and is subject to successful activation and other eligibility requirements. Redeem rewards using our website or app. You will earn cash back of three percent (3%) on qualifying purchases made at Walmart.com and in the Walmart app using your card or your card number, two percent (2%) at Walmart fuel stations, and one percent (1%) on qualifying purchases at Walmart stores in the United States (less returns and credits) posted to your Card during each reward year. Grocery delivery and pickup purchases made on Walmart.com or the Walmart app earn 1%. For the purpose of cash back rewards, a "reward year" is twelve (12) monthly periods in which you have paid your monthly fee or had it waived. See Deposit Account Agreement for details.
Opt-in required. Account must have initial eligible direct deposits, must be in good standing and have an activated chip-enabled debit card to opt-in. Ongoing eligible direct deposits and other criteria apply to maintain eligibility for overdraft protection. Only debit card purchase transactions are eligible for overdraft protection and overdrafts are paid at our discretion. We reserve the right to not pay overdrafts. For example, we may not pay overdrafts if the account is not in good standing, or is not receiving ongoing eligible direct deposits, or has too many overdrafts. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Overdraft protection is only available on Demand Deposit Accounts that meet eligibility requirements. Log into and refer to your Account Agreement to check feature availability.
Monthly fee waived when you direct deposit $500+ in the previous monthly period. Otherwise, $5.94 a month.
Early direct deposit availability depends on payor type, timing, payment instructions, and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period. The name and Social Security number on file with your employer or benefits provider must match your Walmart MoneyCard account to prevent fraud restrictions on the account.
Limits apply. Your funds typically become available on your account within 10 minutes for your use.
Carrier message & data rates may apply.
Monthly fees will continue on locked cards. Previously authorized transactions and deposits/transfers to your account will function with a locked card.
Interest paid annually on each enrollment anniversary based on the average daily balance across all savings of the prior 365 days, up to a maximum average daily balance of $1,000 across all savings, if the primary account is in good standing and has a positive balance. 2.00% Annual Percentage Yield may change at any time before or after account is opened. Annual Percentage Yield is accurate as of January 2026. Fees on your primary account may reduce earnings on your savings account. See Deposit Account Agreement for terms and conditions.